Terms of service
Terms of Service
Last updated: September 2026
Welcome to Veluta ("we," "us," "our"), accessible at veluta.co. By accessing or placing an order through our website, you agree to be bound by these Terms of Service.
1. About Us Veluta is operated from France and sells home decor products, including rugs, primarily to customers in the United States. All prices on our site are displayed in US Dollars (USD).
2. Products and Orders We aim to display product colors, materials, and dimensions as accurately as possible. Some products may be made to order; estimated processing times are noted on the Shipping Policy page. We reserve the right to limit quantities, refuse any order, or discontinue any product at our discretion.
3. Pricing and Payment All prices are listed in USD and are subject to change without notice. Payment is processed securely at checkout through our payment provider. We do not store your full payment card details.
4. Shipping and Delivery Please see our Shipping Policy for estimated processing and delivery times. Title and risk of loss for products pass to you upon our delivery to the shipping carrier.
5. Returns and Refunds Please see our Refund Policy for details on returns, exchanges, and refunds.
6. Intellectual Property All content on this site, including text, graphics, logos, and images, is the property of Veluta or its content suppliers and is protected by applicable intellectual property laws.
7. Limitation of Liability To the fullest extent permitted by law, Veluta shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or your purchase of our products.
8. Governing Law These Terms are governed by the laws of France, without regard to conflict of law principles, except where mandatory consumer protection laws of your country of residence apply.
9. Changes to These Terms We may update these Terms from time to time. Continued use of the site after changes constitutes acceptance of the updated Terms.
10. Contact Us Questions about these Terms can be sent to contact@veluta.co.